Skip to main contentAn Agent represents either an AI or human agent that can perform work operations in Veratrace.
Fields
id (string) - Agent identifier
name (string) - Agent name
type (string) - Agent type: “AI” or “HUMAN”
active (boolean) - Whether agent is active
capabilities (array) - Agent capabilities (varies by type)
model (string, AI only) - AI model identifier (e.g., “gpt-4”, “gpt-3.5-turbo”, “claude-3”)
priority (string) - Priority level: “high”, “medium”, “low”
metadata (object) - Additional agent metadata
Source: Feature Inventory - Core Objects (Agent)
Agent Types
AI Agents
AI agents use language models to perform work. Supported models include:
- GPT-4, GPT-3.5 Turbo
- Claude 3, Claude 2
- Gemini Pro
Source: /Users/vincentgraham/clearline-ui/src/features/agents/types/agent.js
Human Agents
Human agents represent people who perform work operations. They have different capabilities than AI agents.
Source: Feature Inventory - Core Objects (Agent)
Capabilities
Capabilities vary by agent type:
AI Capabilities:
- Text generation
- Code generation
- Image analysis
- Data analysis
- Translation
- Summarization
- Content creation
- Automated responses
Human Capabilities:
- Customer support
- Sales assistance
- Project management
- Strategic planning
- Relationship building
- Complex problem solving
- Creative thinking
- Leadership
- Training/mentoring
- Quality assurance
Source: /Users/vincentgraham/clearline-ui/src/features/agents/types/agent.js